Apex HR works with estate agents to help demystify their compliance obligations and identify opportunities to establish best practice.Our services include:
- Development of court and regulator ordered compliance programs
- Governance and strategic planning
- Mystery shopping
- Operational support (such as the development of policies, procedures, templates and processes)
- Preparation of licensing and permission application
- Risk and compliance audits
To receive free tips and strategies on how to best comply
Either phone us on 03 9755 7453 or complete the form below
HERE’S WHAT SOME OF OUR CLIENTS HAVE TO SAY….
Stephen CarterExecutive Sales Consultant, Bekdon Richards
5 Star Service
Diana and the ApexHR team provided exemplary advice and service relating to the implementation of amendments to the Estate Agents Act. Diana’s detailed knowledge and thorough understanding of the amendments was matched with an extraordinarily practical approach to delivery of the required outcome. Her experience and attention to detail was faultless. We heartily endorse Diana and the ApexHR group.
Katrina JardineExecutive Officer, Village Real Estate
Corporate governance risk assessments
We engaged the services of Diana and ApexHR to provide compliance and corporate governance risk assessments to our agency, and to train our team on the existing and amended real estate underquoting laws. Our team received in-depth and substantial training during the session, which included question and answer time where we were able to obtain much-needed clarity around the new legislation. Diana provided us with the accurate and necessary tools, advice and guidance pertaining to compliance that we were unable to obtain elsewhere.
Loretta De AngelisOffice Manager – Ray White Burwood
“Our trainer has expert industry knowledge and is able to answer all questions directed to her with confidence. The training is personalised and designed to meet the needs of our business. Apex HR is teaching our staff new skills to meet the needs of our business for now, and in the future. This includes better customer service, better work safety practices and improvements to productivity. ”
Amanda HenryFranchise Operations Manager – Hockingstuart
Designing and implementing a compliance programme across our network.
“Apex HR have been a valuable partner with our company, assisting in designing and implementing a compliance programme across our network. The team at Apex Hr are easily approachable and enjoyable to work with, they not only recommend and help implement change, they also ensure all stakeholders understand the change and how it impacts the business. I cannot recommend Diana and her team at Apex HR highly enough and I look forward to an ongoing relationship. ”
Business Management and Leadership.
“The opportunity to do this course is fantastic. (The trainer) has made the class an enjoyable one and the way (they) teach is wonderful. Each class I do walk away feeling on top of things. You give the time to each of us students individually, which is appreciated. I have been in the (real estate) industry for 10 years now and this course has taught me a thing or two. What we have learnt from you so far we have practiced in the office. This, of course, is what it’s all about.”
The time is now to take the leap
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