Policies and Procedures

Policies and procedures are an essential part of any estate agency. Together, policies and procedures provide a roadmap for day-to-day operations. They ensure compliance with laws and regulations, give guidance for decision-making, and streamline internal processes.

Well-written policies and procedures aim to help the estate agency in many ways. Policies and procedures demonstrate that the estate agency is being operated in an efficient and businesslike manner, raise stability and ensure consistency in the decision-making and operational procedures.

Policies are also beneficial in assisting employers by providing legal protection in unfair dismissal claims, OHS and other regulator prosecutions or liability claims.

Apex HR can work with you to develop or review:

  • Internal office policies and procedures
  • Operational templates
  • Operational manuals.

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