The reserve price goes public

The Reserve Price Goes Public

Victoria’s price transparency reforms will now become law. From 1 October 2026, the statement of information is renamed and rebuilt, the vendor’s reserve must be published a week before every auction, and the sale price has to stay online for eighteen months afterward. This is a fixed date in the legislation, not a proclamation, so it will not move.

Your statement of information becomes a property price statement

Same document, new name, more content. It must now carry:

Key features of the property, building type, bedrooms, bathrooms, car spaces, internal floor area and land size in square metres.

Key features of every comparable sale, not just address, price and date.

The seller’s reserve price, once you have it, as a single dollar amount with no qualifiers.

Your reason for using fewer than three comparable sales, where that applies.

The all-or-nothing gap on comparables closes too. Where only one or two comparable sales exist, you must use them. A belief that fewer than three sold no longer takes you out of the requirement.

Online, the statement must sit on the first visible part of the listing, immediately next to the advertised price. A link at the foot of the page will not meet the test. Boards and brochures need a web address or QR code.

Asking for the reserve, and publishing it

Before any auction or fixed-date sale, you must request the reserve from your vendor in writing, setting out your proposed figure, your reasons for it, and the requirement that the reserve be a single dollar amount. The vendor replies in writing with signed confirmation, or nominates a different figure.

From then, the reserve must appear in every advertisement carrying a price, and prominently in your online listing, for at least seven days before the auction.

No reserve published, no auction

New section 47AI prohibits conducting an auction or fixed-date sale where the reserve has not been published for the full seven days immediately beforehand. There is no discretion and no way to cure it on the day. If the reserve went up on day five, the auction cannot proceed.

Build your campaign timetable backwards from this. Have the confirmed reserve ten days out, not seven.

Underquoting gets a third benchmark

In addition to not quoting below the estimated selling price or the lower limit of a range, you must not quote below the reserve once you have received it.

Then a clock starts. Online advertising that shows a price below the reserve must be removed or corrected within 1 day. Other advertising, as soon as practicable. The reserve publication rule and both cleanup obligations are added to the profit forfeiture provision, so a conviction can cost you the commission as well as the penalty.

After the sale, the statement stays up

 Within seven days of the unconditional sale date, you must add the sale price to the property price statement, publish it online, and keep it freely accessible for at least eighteen months.

An exemption runs through the Director where family violence or personal violence is involved. Note the trap: while an exemption application is pending, publishing the sale price is itself an offence. Your post-sale workflow needs a hold step, not just a seven-day timer.

Two dates to diarise

1 October 2026

Everything above. Auctions and fixed-date sales held within the first 14 days are exempt and stay under the current rules, a fortnight, no more.

By 1 December 2027

Mandatory reporting of sale data to Consumer Affairs Victoria within seven days of the unconditional sale date, for publication. This one commences on proclamation, so it may arrive earlier.

Based on the Consumer Legislation Amendment Bill 2026 as passed with the amendments made by the Legislative Council. Section numbering may change on assent. This is general information, not legal advice, obtain your own advice on how the changes apply to your agency.

What the Consumer Legislation Amendment Bill 2026 means for Victorian agents

What the Consumer Legislation Amendment Bill 2026 means for Victorian agents

Reserve prices go public, statements of information get a new name, and deposits stay put until settlement

The Consumer Legislation Amendment Bill 2026 rewrites significant parts of the Estate Agents Act 1980 and the Sale of Land Act 1962. For anyone listing, marketing or settling residential property in Victoria, the practical effect is a shift in three areas: what you have to publish about price, when you have to publish it, and what happens to the deposit before settlement.

The Bill passed with a schedule of amendments from the Legislative Council. Those amendments left the estate agent provisions untouched but did change the commencement clause, so some of the dates circulating earlier are now out of date.

Nothing here is legal advice, and the commencement dates below are the statutory backstops. Most of these reforms commence on proclamation, so they can start earlier than the dates shown.

The short version of when things start

From What starts
Day after Royal Assent Licence suspension for late trust account audits (Estate Agents Act ss 24E–24G). Narrowing of the off-the-plan rescission right for apartment buyers (Sale of Land Act s 9AEA).
1 October 2026 The whole property price statement and seller’s reserve price regime. This is a fixed date, not a proclamation.
By 1 June 2027 Section 32 statements move to a “sale availability time” model.
By 1 July 2027 Deposits can no longer be released to the vendor before settlement unless the contract says so, and agents can no longer take commission out of the deposit.
By 1 December 2027 Mandatory reporting of sale data to Consumer Affairs Victoria.

The 1 October 2026 tranche is the one to plan around. It is the only tranche with a hard statutory date rather than a proclamation-plus-backstop, and it is by far the largest.

1 October 2026: price transparency

The statement of information becomes the property price statement

The familiar statement of information is renamed the property price statement, and it grows. Alongside the indicative selling price, the median suburb price and the comparable sales, it must now include:

    • the key features of the property, building type, bedrooms, bathrooms, car spaces, internal floor area in square metres, total land size in square metres, and anything else prescribed by regulation;
    • key features for each comparable sale, not just the address, price and date; and
    • the seller’s reserve price, once you have it.

Where fewer than three comparable sales are available, the statement must now explain why you believe fewer than three comparable properties sold in the relevant period. And if one or two comparables exist, you must use them, section 47AC gains a new subsection (3A) requiring the agent to take into account the one or two most comparable sales rather than defaulting to none. The existing wording that lets the agent nominate the properties “that the agent reasonably considers to be” most comparable is removed, tightening the test.

Where the statement has to appear

Three new publication obligations, each carrying 240 penalty units:

    • Online listings must prominently include the property price statement for the whole period the property is offered for sale. “Prominently includes” is a new defined term: visibly displayed or hyperlinked on the first visible part of the listing page, immediately adjacent to the advertised price. A link buried at the bottom of the page will not do.
    • Physical advertising, boards, brochures, print, that specifies information about the property must carry a web address or QR code linking to the statement.
    • Before you have the reserve price, online listings must prominently include the indicative selling price.

The seller’s reserve price becomes a published figure

This is the biggest change in the package. Before any auction or fixed-date sale, the agent must ask the vendor in writing for a reserve price. The request has to include the agent’s proposed reserve, the reasons for it, and a statement of the requirement that the reserve be a single dollar amount without qualifiers. The vendor responds in writing, either signing off on the proposal or nominating a different figure with signed confirmation.

Once you have it, the reserve must be published for at least seven clear days before the auction or fixed-date sale, in every advertisement carrying a price. It must be a single dollar amount, not modified by words or symbols, no “from”, no “over”, no “starting at”, no “+”.

And under new section 47AI, you cannot run the auction or fixed-date sale at all if the reserve has not been published for that full seven-day period. Both obligations carry 240 penalty units, and section 47AH is added to the profit-forfeiture provision in section 94A, so a conviction can also strip the commission.

The advertising cleanup obligations in section 47C follow through. Once the reserve is received, online advertising showing a lower price must be removed or corrected within one day, and other advertising as soon as practicable. Quoting below the reserve becomes a contravention in its own right.

Sale prices go onto the statement

Within seven days of the unconditional sale date, the agent must amend the property price statement to include the sale price, publish it online, and keep it freely accessible for 18 months. An exemption process runs through the Director for circumstances involving family violence or personal violence, and while an exemption application is on foot the agent must not publish the sale price.

A short grace period

New section 110 gives auctions and fixed-date sales held within 14 days after 1 October 2026 a pass, the old sections 47AF and 47C continue to apply to them. Beyond that fortnight, the new regime applies to campaigns already under way.

Day after Royal Assent: trust account audits

A quieter change with sharp teeth. New sections 24E to 24G let the Business Licensing Authority suspend an estate agent’s licence for up to 12 months where the agent fails to lodge the trust account audit report required by section 64(2A).

The Authority must first give written notice specifying a lodgement deadline and the suspension period, and can extend the deadline before it bites. But if the report is not lodged, the suspension runs from the specified date. While suspended, the agent is taken not to be licensed and is ineligible to act as an agent’s representative. The Authority can revoke a suspension early, with reasons.

This one commences immediately. If your audit lodgements run late, fix that now.

By 1 June 2027: the section 32 statement moves earlier

The Sale of Land Act obligation shifts from give to the purchaser before they sign to make available from the sale availability time. That time is:

    • Auction or fixed-date sale: 14 days before the first auction date or first fixed date;
    • Other public advertising: 14 days after the property is first publicly advertised;
    • No public advertising, a sale within 14 days of first advertising, or a sale more than 14 days before the auction or fixed date: before the purchaser signs, as now.

“Make available” is defined as making the statement available in electronic or hard copy on the request of any prospective purchaser. A new section 32(3) requires the vendor to give written notice of any changes to the statement before the purchaser signs.

For a standard auction campaign this is the practical consequence: the section 32 statement has to be ready two weeks before auction day, not on the day the contract is signed. Vendors and their conveyancers will need to order certificates earlier, and agents will need to build the lead time into campaign planning.

The rescission ground in section 32K(3) and the offence in section 32L(c) are updated to match. A 28-day transitional window in new section 59 exempts contracts entered into within 28 days after commencement.

By 1 July 2027: deposits and commission

Two changes that will reshape how deposits are handled.

Deposits stay put. New section 26A prohibits releasing deposit moneys to the vendor before settlement unless the contract itself contains a term, agreed between purchaser and vendor, providing for early release. The existing section 27 mechanism, where the purchaser signs an authorisation after accepting title and receiving mortgage particulars, is repealed outright.

Commission comes out of settlement, not the deposit. New section 26B prohibits an agent retaining commission, auction expenses or any other entitlement out of the deposit before settlement or rescission. This replaces the old section 27(9), which expressly allowed exactly that.

The Legislative Council added a second subsection to section 26B making clear that the agent can still receive those amounts from the vendor before settlement, the prohibition is on taking them out of the deposit, not on being paid. In practice, though, since section 26A locks the deposit down, any pre-settlement payment will come from the vendor’s own funds. Agencies that currently rely on deposit release to fund campaign costs and commission should model the cash flow impact well before this commences.

By 1 December 2027: reporting sale data

The final tranche introduces mandatory disclosure of property sale information, address, key features, sale price and any prescribed information, to the Director of Consumer Affairs Victoria, within seven days of the unconditional sale date. Penalty: 240 penalty units.

The same family violence and personal violence exemption pathway applies. Section 9 of the Estate Agents Act is amended to make collecting and publishing residential sale information a function of the Director, and section 47AP authorises the Director to publish it so buyers can make better-informed decisions.

Agreements entered into before this commences that contain a non-disclosure term are carved out.

Off-the-plan: a narrower rescission right

One amendment the Legislative Council added late. Section 9AEA currently lets an apartment buyer rescind an off-the-plan contract where the developer has not arranged a developer bond, or has arranged one securing too little. A new subsection (3) switches that off where the developer is excepted from the bond requirement under section 137ZP(1) of the Building Act 1993.

The exceptions themselves are created elsewhere in the Bill and commence on the same day, so the two operate together from the day after Royal Assent.

What to do now

Immediately. Check trust account audit lodgment. The suspension power is live from day one.

Before 1 October 2026. Rebuild your listing templates and authority documents. You will need a written reserve price request process, a revised property price statement covering key features and comparables, a website that can display the statement prominently next to the price, QR codes on physical collateral, and a workflow that publishes the sale price within seven days and keeps it live for 18 months. Train staff on the seven-day reserve publication rule and on the one-day advertising correction window, both carry serious penalties, and section 47AH exposes commission to forfeiture.

Through 2027. Work with your conveyancing partners on earlier section 32 preparation, and review how your agency funds campaigns if it currently draws on released deposits.

This article summarises the Consumer Legislation Amendment Bill 2026 as passed with the amendments made by the Legislative Council. Provisions may be renumbered on assent, and proclamation dates may bring the later tranches forward. Agents should obtain their own advice on how the changes apply to their business.

 

Update: New CAV Guidance on Selecting Comparable Sales

Update: New CAV Guidance on Selecting Comparable Sales

Consumer Affairs Victoria (CAV) has revised its guidelines on how sales agents should choose comparable properties for estimating a selling price. These updates are designed to enhance compliance and increase accuracy within the industry.

Under Victoria’s underquoting laws, agents are required to identify three recently sold comparable properties in the same area to support the price estimate in the Statement of Information. CAV’s Underquoting Taskforce has discovered that some agents have been selecting less similar, lower-priced properties, which could mislead buyers. The updated guidelines clarify the factors that need to be considered when selecting comparable sales.

Key Factors to Consider

Agents are required to evaluate a property’s standard, condition, location, and sale date. The revised guidelines incorporate the following additional factors:

  • Whether properties are renovated or not, unrenovated or upgraded,
  • Build status (fully built home versus vacant land)
  • If properties with identical or very similar features have recently been sold within the same estate or apartment complex.
  • Differences in school zones, access to shops, and other local amenities

These updates help agents select the most accurate and relevant sales data, ensuring buyers have realistic expectations about a property’s likely selling price.

Review the updated guidelines here.

Apex HR Comment

The updated guidance reinforces what Apex HR has consistently conveyed through our compliance training and recommended program activities. Our continuous emphasis on precise price representation, clear communication, and defensible Statements of Information directly supports these updates.

It’s important to note that these updates precede the legislative changes that will take effect on 25 November 2025, introducing higher penalties for underquoting offences.

Agents should use this opportunity to review internal procedures and confirm that their sales teams adhere to compliant and well-documented practices.

Compliance and Penalties

CAV can request supporting documentation from agents to evaluate the reasonableness of chosen comparables. Non-compliance may lead to penalties such as fines over $40,000 and possible loss of commission under Victoria’s estate agent laws, as well as fines up to $50 million for companies and $2.5 million for individuals under Australian Consumer Law, according to Taskforce Findings.

Since its inception, the Underquoting Taskforce has handled over 5,000 complaints, of which more than a quarter involve allegations of unreasonable comparable sales.

Interestingly, more than a third of complaints originated from within the industry, indicating that many agents are dedicated to improving standards and encouraging fair practices.

In Summary

The message is clear: when determining price estimates, select comparables that genuinely match. CAV’s revised guidance and the upcoming penalty hikes emphasise the need for strong compliance leadership in every sales office. This is a chance for all agents not only to meet the standards but also to set the example.

 

Upcoming Payroll Compliance Changes for Real Estate Businesses: What You Need to Know

Upcoming Payroll Compliance Changes for Real Estate Businesses: What You Need to Know

Staying compliant with evolving employment legislation is a critical responsibility for real estate business owners and managers. As we approach the new financial year, several important payroll updates are essential for real estate employers to be aware of, ensuring continued compliance and avoiding potential legal or financial risks.

This article outlines two significant changes that will impact payroll processing:

1 – The release of updated pay guides for the Real Estate Industry Award and the Clerks (Private Sector) Award

2 – Key superannuation changes taking effect from 1 July 2025

 

1 – Updated Award Pay Guides Now Available

The Fair Work Commission has recently released updated pay guides for the Real Estate Industry Award and the Clerks (Private Sector) Award. These guides are essential tools for employers, detailing the minimum pay rates, allowances, and penalty entitlements based on employee classification and level of experience.

Why this matters:
Accurate payroll processing relies on the correct application of award entitlements. Using outdated rates or incorrect classifications can result in wage underpayments, non-compliance issues, and, in some cases, regulatory penalties.

Recommended actions:

    • Download the latest pay guides
    • Review the classifications and rates that apply to each employee
    • Update your payroll systems accordingly
    • Retain copies of the guides for audit and compliance purposes

 

2 – Payroll Changes Effective 1 July 2025

In addition to the award updates, two key changes to superannuation requirements will take effect from 1 July 2025.

a – Increase to Superannuation Guarantee (SG) Rate

The SG rate will increase from 11.5% to 12% of an employee’s ordinary time earnings. This change is part of the federal government’s ongoing plan to increase the SG rate gradually.

Action: Ensure your payroll software is configured to apply the new 12% rate to all eligible employees from 1 July 2025.

b – New Maximum Superannuation Contribution Base

Each financial year, the Australian Government sets a limit on the earnings base upon which SG contributions are required. For the 2025–2026 financial year, the new quarterly cap is $62,500.

This means if an employee earns more than $62,500 in a quarter, SG contributions are only required on the first $62,500 of those earnings.

Action: Confirm your payroll system is programmed to cease SG calculations once an employee’s quarterly earnings exceed the cap.

Final Thoughts

Proactive preparation for these updates is crucial to minimising payroll errors and protecting your business from non-compliance risks. Review your payroll practices now to ensure alignment with the updated award pay guides and superannuation changes.

For real estate businesses, where employment conditions are often complex, seeking expert guidance or conducting a payroll audit may be a valuable step in preparing for the 2025–2026 financial year.

If you need assistance implementing these changes or reviewing your payroll setup, our team at Apex HR is here to help.

Upcoming Changes for Victorian Property Managers: Launch of the Rental Dispute Resolution Victoria (RDRV) Service

Published: May 2025

Victorian property managers should prepare for a significant transformation in how rental disputes are handled, with the upcoming launch of the Rental Dispute Resolution Victoria (RDRV) service. Officially going live in late June 2025, RDRV is set to streamline the resolution of common residential tenancy issues, offering an accessible, efficient, and cost-effective alternative to current processes.

What Is RDRV?

RDRV is a new, no-cost service operating under VCAT, designed to support renters and rental providers in resolving disputes related to:

      • Excessive rent increases
      • Repairs (both urgent and non-urgent)
      • Bond and/or compensation claims

The service promises less time, stress, and cost by encouraging early and informal resolution of issues. Each application will be case managed by a dedicated resolution coordinator, who serves as the primary point of contact throughout the case. These coordinators will be backed by experienced VCAT Members to ensure robust and fair outcomes.

Key Dates and Transition Timeline

    • From 19 May 2025: All bond and/or compensation applications must be submitted via the new RDRV portal (for those who have not set up as yet – you will be redirected to register from MyVCAT)
    • Late June 2025: Full launch of RDRV, with all new applications—including excessive rent increase and repair disputes—lodged exclusively via the portal.

While RDRV is being rolled out, RT Hub/VCAT Online will continue to operate for a transition period. This allows property managers to continue managing:

    • Non-RDRV case types, and
    • Rent increase notices, which will still be lodged through RT Hub/VCAT Online.

Important Notes for Property Managers

    • Notifications and orders will continue to be sent via email, similar to how they are through RT Hub/VCAT Online.
    • Both RDRV and RT Hub/VCAT Online will operate in parallel until all tenancy application types transition to the new system.
    • Non-RDRV matters will remain in the RT Hub/VCAT Online platform for the foreseeable future.
    • Rent increase notices must still be submitted through RT Hub/VCAT Online in line with existing practices.

Account Setup: What You Need to Know

All property managers will be required to set up a portal account to manage RDRV cases. There are three options for account structures:

  1. Individual Account: Suitable for managers who want to manage their own cases and receive individual notifications.
  2. Agency-Level Shared Account: Provides a unified view and central communication through a shared email login.
  3. Director/Primary-Level Account (Coming Soon): Offers individual case management but centralised visibility and control for agency leaders.

To establish agency-wide visibility, accounts may be linked manually under the same ABN. To initiate this process, email: RDRVsupport@courts.vic.gov.au.

Security and User Access

To meet security best practices, multi-factor authentication (MFA) will be required at every login. While this may take some getting used to, improvements are in development to streamline access over time.

Application Process and Fees

    • Submissions are free unless a matter proceeds to hearing.
    • Fees (if required) must be paid via credit card, as no payment data is stored in the portal.
    • After submission, a resolution coordinator will be assigned and will guide both parties.
    • Supporting evidence should be held until requested by the coordinator, as early resolution is encouraged.

Website Not Yet Live

While the portal will be central to the new system, the official RDRV website is not yet live. It is expected to go live in mid-June 2025, just prior to the full service rollout. Until then, all questions and setup queries can be directed to RDRVsupport@courts.vic.gov.au.

Take Action Now

    • Review which account model best suits your agency’s needs.
    • Prepare all staff for the shift beginning 19 May 2025 for compensation-related disputes.
    • Continue using RT Hub/VCAT Online for non-RDRV matters and rent increase notices.
    • Watch for updates in mid-June regarding the RDRV website launch.

By planning ahead, property managers can make a smooth transition to this improved dispute resolution process and deliver faster, more effective support to both renters and rental providers.

Easter Saturday and Monday and Public Holiday Pay: What Real Estate Employers Need to Know

What Real Estate Employers Need to Know This Easter 

Easter is just around the corner, and for many real estate agencies, it’s business as usual—even on the long weekend.

But if you’re operating in Victoria, Queensland, Tasmania or New South Wales and planning to have staff working this Easter Saturday (Easter Saturday is not applicable for Tasmania) or Easter Monday, there’s something important you need to remember:

Easter Saturday is a public holiday in Vic, NSW, and Qld, and Easter Monday applies to all four states (including Tas).

That means different pay rules apply, especially if your employees are covered by the Real Estate Industry Award 2020.

So, what does that mean for your business?

If you’ve rostered someone to work this Easter Saturday or Easter Monday, here’s a quick breakdown of what you must do.

Public Holiday = Penalty Rates

Under the Real Estate Industry Award, any employee working on Easter Saturday is entitled to:

      • 200% of their minimum hourly rate (that’s double time), and
      • A minimum 3-hour shift, even if they only work 1 or 2 hours.

This applies to all hours worked on the day—not just during “regular” business hours.

What about Time Off in Lieu?

You can offer your employee time off instead of extra pay, but it has to be:

      • Agreed to in writing before the shift takes place, and
      • Clearly documented (not just a verbal agreement).

This gives your team flexibility, but make sure it’s done properly to stay compliant.

Can an employee say no?

Yes, they can. Employees have the right to reasonably refuse to work on a public holiday—even if they’re rostered.
You need to consider both your business needs and their personal circumstances.

It’s important to respect the decision to decline the shift if the person has a valid reason (e.g., family commitments, personal health).

What should you do now?

      • Double-check if your team is working this Saturday
      • Confirm whether Easter Saturday is a public holiday in your state (it is if you’re in VIC, QLD or NSW)
      • Confirm whether Easter Saturday is a public holiday in your state (it is if you’re in VIC, QLD, TAS or NSW)
      • Make sure pays are set up correctly or TOIL agreements are in writing
      • Communicate clearly with your team so everyone’s on the same page.

Need Support?

If you’re unsure about how these obligations apply to your workplace or need assistance drafting written agreements or calculating penalty rates, Apex HR is here to help.

We specialise in award interpretation, compliance audits, and HR support tailored to Australia’s real estate industry.

Contact us today to ensure your Easter weekend operations are fully compliant and your people are paid correctly.

Underquoting in Real Estate: Why 29 Years of Experience Won’t Shield You from the Law

CAV launches disciplinary action against veteran agent — are your systems up to scratch?

Consumer Affairs Victoria (CAV) has made it clear: compliance with underquoting laws is non-negotiable, regardless of how long you’ve been in the industry.

This week, CAV’s Underquoting Taskforce launched its first disciplinary proceeding under the Estate Agents Act — targeting Nicholas Skapoulas, a licensed agent with almost three decades in the business, and his agency, Nicholas Scott Real Estate.

The allegations?
CAV is taking them to the Victorian Civil and Administrative Tribunal (VCAT) for alleged breaches of Victoria’s underquoting laws across 11 separate property campaigns.

What Went Wrong?

According to CAV, the following breaches were identified:

    • Issuing Statements of Information (SOIs) with indicative selling prices below the estimates given to the vendor
    • Failing to include required components in the SOI, such as the median selling price and comparable sales data
    • Non-compliance with a statutory notice, where requested information was not provided to taskforce officers

It’s a timely reminder that the Statement of Information is not a formality. It’s a legal document — and it must be accurate, complete, and reflective of the market data you hold.

What’s at Stake?

Disciplinary action of this kind is no slap on the wrist. If the allegations are upheld at VCAT, the consequences could include:

    • Suspension or cancellation of the estate agent’s licence
    • Significant reputational damage for the agency
    • Potential civil penalties if breaches are found under relevant consumer law

So What Does This Mean for Your Agency?

It means the time for reactive compliance is over.
The Underquoting Taskforce has boots on the ground — inspecting auctions and campaigns across Melbourne — and this is just the beginning.

At Apex HR, we work with real estate agents across Victoria who want to:

    • Audit their quoting and documentation practices
    • Ensure their team is adequately trained on the use of Statements of Information
    • Set up internal checks to catch issues before CAV does.

Don’t Wait Until You’re the Headline

This case proves that time in the industry doesn’t protect you from legal consequences.

If you’re unsure whether your processes hold up under scrutiny, now’s the time to act — not when you receive a notice from CAV.

Need a quoting compliance health check?
Book a session or contact us to assess where your risk sits.

Part 1: Changes to the Residential Tenancies Act 1997

Major Reforms to Victoria’s Residential Tenancies Act

 

Victoria’s Residential Tenancies Act 1997 will undergo significant changes in November 2025, introducing reforms designed to improve fairness, safety, and accountability in the rental market.

The Allan Labor Government has passed legislation that:

    • Bans “no-fault” evictions
    • Outlaws rental bidding
    • Extends notice periods for rent increases and notices to vacate
    • Enforces new minimum standards in residential rental properties

The changes will impact how rental properties are advertised, how rental agreements are managed, and the obligations on real estate professionals—ultimately aiming to make renting fairer and more secure for Victorians.

Key Changes Coming in November 2025

📅 Longer Notice Periods

The minimum notice period for rent increases and for issuing a Notice to Vacate will increase from 60 to 90 days, giving renters more time to plan or respond to changes.

🚫 Ban on “No-Cause” Evictions

Residential rental providers will no longer be allowed to end a tenancy without a valid reason. Approved grounds must be cited—such as the sale of property, the provider or a family member moving in, or a renter breach.

💰 Rental Bidding Banned

All rental bidding will be outlawed. Residential rental providers and agents cannot encourage or accept offers above the advertised rental price. All listings must use a fixed price—no price ranges or “offers above”.

📝 Standard Application Form & Privacy Protections

A new government-issued standard rental application form will be introduced. Privacy protections will also be strengthened—agencies and residential rental providers may only collect essential personal information, which must be used lawfully and then securely destroyed or de-identified if not required.

❌ No Rental Application or Payment Fees

It will be illegal to charge renters any fees to apply for a property or to process rent payments. This includes fees charged by rent tech platforms (e.g. surcharges for credit card payments).

🏠 Minimum Standards Before Advertising

Rental properties must meet all minimum standards before they are advertised—not just before a renter moves in. This ensures sub-standard properties are upgraded before they enter the market.

🔥 Mandatory Annual Smoke Alarm Checks

Smoke alarms must now be tested annually in every rental property, closing a gap that left over 240,000 homes without annual checks. These inspections will typically require a qualified technician.

📉 Stronger Oversight of Rent Increases

Consumer Affairs Victoria (CAV) and VCAT will have enhanced powers to review and restrain excessive rent increases. Renters can challenge rent hikes they believe are unreasonable, and the new criteria will help ensure fairness.

🤝 New Dispute Resolution Service – RDRV

The new Rental Dispute Resolution Victoria (RDRV) will be a free, early-intervention service to help resolve disputes between renters and residential rental providers—covering issues like repairs, bonds, and rent increases. Mediated agreements may become legally binding, easing the load on VCAT and providing faster outcomes.

🎓 Licensing & Training for Industry Professionals

The reforms also introduce new licensing and CPD (continued professional development) requirements for real estate agents, property managers, owners’ corporation managers, and conveyancers. The aim is to lift professional standards across the sector.

Victoria’s New Rental Laws: What Real Estate Agents Need to Know

Victoria’s New Rental Laws: What Real Estate Agents Need to Know

 

The Allan Labor Government has passed significant new rental protection laws that will reshape the way real estate agents, property managers, and rental providers operate in Victoria. These reforms, part of the Consumer and Planning Legislation Amendment (Housing Statement Reform) Bill 2024, aim to enhance renter protections, tighten compliance requirements, and introduce tougher penalties for breaches.

With the changes set to take effect in November 2025, now is the time for agents and agencies to ensure they are fully prepared.

Key Changes in the New Legislation

1. Ban on Rental Bidding

Agents and rental providers will no longer be allowed to solicit or accept rental bids above the advertised price. This change ensures that renters can secure rental properties at a fair market rate without being pressured into offering more than they can afford.

2. Extended Notice Periods

The required notice period for rental increases and notices to vacate has been extended from 60 days to 90 days, giving renters more time to make alternative arrangements and reducing abrupt disruptions to their living situation.

3. No-Ground Evictions Banned

Rental providers will now need a valid reason to terminate a lease agreement. This reform strengthens security for renters, preventing evictions without cause and ensuring more excellent housing stability.

4. Standard Rental Application Form & Privacy Protections

A new standardised rental application form will be introduced, making the leasing process more transparent for both renters and real estate agents. Additionally, agents must ensure they protect renter data and comply with privacy laws when handling, storing, or sharing application information.

5. Ban on Rent-Tech Fees for Renters

Renters can no longer be charged fees for submitting rental applications or paying rent through third-party rent-tech platforms. This eliminates unnecessary financial burdens for renters.

6. Mandatory Agent Registration & Ongoing Training

Real estate agents, property managers, owners corporation (OC) managers, and conveyancers will now be required to register and complete ongoing professional development to maintain their accreditation. This ensures industry professionals remain knowledgeable and compliant with evolving regulations.

7. Tougher Penalties for Compliance Breaches

Fines for non-compliance have increased significantly, with penalties of up to $47,422 now applying for offences such as:

    • Underquoting (advertising a price below the auction reserve or asking price)
    • False or misleading advertising
    • Other breaches of real estate consumer protections

8. Stricter Property Standards & Safety Compliance

    • Properties must now meet minimum rental standards before they are advertised, not just before renters move in.
    • Annual smoke alarm checks will become mandatory for all rental properties to improve safety.
    • Consumer Affairs Victoria (CAV) and VCAT will have enhanced authority to review rental increases and enforce compliance.

What This Means for Real Estate Agents

These reforms represent a major shift in how rental properties are managed and marketed in Victoria. Agencies must act now to:

    • Review internal policies to align with the new laws
    • Educate rental providers on their new obligations
    • Ensure advertising and rental agreements comply with the updated regulations
    • Implement privacy safeguards for handling renter application data
    • Undertake required registration and training to maintain compliance

With these changes coming into effect in November 2025, staying ahead of compliance is essential to avoid penalties and maintain best practices.

For more information on how your agency can prepare for these reforms, feel free to contact us.

 

 

 

Australia’s Foreign Home Buying Ban: What Real Estate Agents Need to Know

Australia’s Foreign Home Buying Ban: What Real Estate Agents Need to Know

The Australian government has announced a proposed two-year ban on foreign investors purchasing established residential dwellings, set to take effect from 1 April 2025 and remain in place until at least 31 March 2027. A review will be conducted before the ban’s expiration to determine whether it should be extended.

This policy aims to tackle housing affordability by restricting foreign investment in existing properties, ensuring more homes remain available for Australian citizens and residents.

Key Takeaways for Real Estate Agents

What’s Changing?

Previously, foreign investors were permitted to purchase established dwellings under limited circumstances, such as for work or study-related relocation. Under the new ban, all foreign investors (including temporary residents and foreign-owned companies) will be prohibited from purchasing established homes unless an exception applies.

Exceptions to the Ban

While the ban is broad, there are a few key exceptions:

    • Investments that increase housing supply – Developments that significantly boost housing availability or support the supply chain may still be approved.
    • Pacific Australia Labour Mobility (PALM) Scheme – Certain purchases related to this scheme will be exempt.
    • Purchases by permanent residents, New Zealand citizens, and spouses – If the property is bought as joint tenants, these buyers will still be permitted to purchase established dwellings.

Importantly, the ban does not apply to:

    • Newly constructed homes
    • Off-the-plan properties
    • Developments that add to the housing supply

What’s Still Unclear?

The announcement did not specify how the ban will affect foreign investors who:

    • Have applied for Foreign Investment Review Board (FIRB) approval before 1 April 2025
    • Have already been granted FIRB approval or an exemption certificate
    • Have entered into a contract relying on FIRB approval
    • Are settling a purchase for an established dwelling before the ban takes effect

It is likely that those with existing FIRB approvals will be able to proceed with their purchases, but further clarification is needed.

Increased Compliance & Crackdown on Land Banking

Beyond the foreign home buying ban, the government is cracking down on land banking – a practice where foreign investors purchase land but fail to develop it within the required timeframe. This move aims to ensure foreign investment contributes to housing availability rather than restricting it.

To enforce compliance, the government is committing $8.9 million to the ATO and Treasury over the next four years, with an additional $1.9 million from 2029, to implement an audit program targeting non-compliance.

Implications for Real Estate Agents

    • Educate Your Clients – Foreign buyers must be aware of the ban and the limited exceptions. Agents should provide guidance on alternative investment options, such as new developments.
    • Adjust Your Sales Strategy – The market may shift towards off-the-plan and new dwelling purchases. Understanding FIRB exemptions will be critical.
    • Stay Compliant – Agents must ensure that all foreign investment transactions adhere to the new regulations. Misrepresentation of a buyer’s status could result in legal consequences.

Warning: Avoid Circumventing the Ban

Some Australian citizens or permanent residents may consider purchasing property on behalf of foreign family members to bypass the restrictions. However, most states and territories require purchasers to declare whether they are acquiring property for themselves or on trust for another person. Providing false information could lead to serious legal consequences.

Final Thoughts

This ban represents a major shift in Australia’s housing market policy. For real estate professionals, staying informed, educating clients, and adapting to the evolving landscape will be key to successfully navigating these changes.

Have questions about how this impacts your real estate business? Let’s discuss it!