Apex HR Terms and Conditions
Tuition fees apply; course funding is subject to Government eligibility criteria. This training is delivered with State and Commonwealth funding (if applicable). Apex HR ensures all training and assessment is delivered in accordance with VET Standards and adheres to the principles of access and equity in order to maximise learning outcomes. For a full set of terms and conditions, please refer to the Student Handbook on www.apexhr.com.au
Refund and Cancellation Policy
a) Refund of enrolment fees:
i. Apex HR will provide a refund of paid enrolment fees where participants are eligible for State government funding and where training has not commenced at the time of cancellation of enrolment.
ii. Where a participant has commenced a unit of competency, but withdrawn prior to completion, no refund will apply.
b) Refund of paid FFS or employer contribution fees:
i. Apex HR will provide a refund of paid FFS or employer contribution fees where training has not commenced and 48 hours notices of the cancellation has been provided.
ii. Where a participant has commenced a unit of competency, but withdrawn prior to completion, no refund will apply, nor will any additional fees apply.
Exemptions to the refunds policy may be granted at the discretion of Apex HR’s Director.
If Apex HR is unable to deliver a course due to unforeseen circumstances or circumstances outside Apex HR’s control, Apex HR will refund any fees collected in advance, less reasonable out of pocket expenses including, but not limited to, course design, travel and accommodation, provision of course material and recovery of costs for training delivered.